Eco-Friendly Spool Loading Canister

• Modified to be used with the Tipet Tender Refill Cartridges for a smoother refill process.
• This product is modified with an integrated line dispensing hole, processed in house to create smooth edges that will not damage the line when dispensing.
• Disclaimer: Images/videos shown are for illustration purposes and may vary slightly of the product based on changes or upgrades to the product.

The REUSABLE SPOOL LOADING CANISTER is made from a blend of USDA Certified Bio-based product, these green cups are Compostable, Recyclable, Reusable and Inceneratable. They have a long shelf life but are consumed by bacteria in soil. (ASTM 5511 testing shows full degradation in 241 days under landfill conditions)

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. If your order arrives damaged, please contact us within 7 days of the delivery date.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@FreeMotus.com. Please note that returns will need to be sent to the following address: 5698 W Dannon Way; Suite #2  West Jordan, Utah 84081

If your return is accepted, we’ll send you a return shipping label (see note below), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT be accepted.
Customer is responsible for all shipping costs and possible 20% restock fee,  determined by us on a case by case basis.

You can always contact us for any return question via the chat on our site or at info@FreeMotus.com. 

Damages and issues
Please inspect your order upon reception and contact us within 7 days of the delivery date if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. For proof of damage, image of damaged item may be required.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.
Returns on items purchased using a gift card, if approved would be an in store credit only.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 business days have passed since we’ve approved your return, please contact us at info@FreeMotus.com.

• Comes with 1 (one) eco-friendly canister that is modified for smooth dispensing of our Free Motus Refill Cartridges (RIO brand tippet).
• REFILL CARTRIDGES SOLD SEPARATELY